Backend · Multi-language · Admin panel
FAQ Management
One answer, written once, served in every language a support team is asked to cover.
- Discipline
- Web & App
- Services
- Web Development
- Live
- Visit ↗
The brief
Support content had to exist in several languages without the team maintaining a separate copy per language, which is where multilingual FAQs usually rot.
What we did
- 01Single source of truth per answer with translations attached
- 02Admin panel for editing without a deploy
- 03Cached API responses per language for fast delivery
- 04Open source, with the schema documented for reuse
The outcome
A backend where an answer is authored once and served translated, with an admin panel non-developers operate.
Next project