QA & Test Automation for Healthcare & Clinics
Data accuracy and access control failures with consequences well beyond a support ticket.
QA and test automation covers manual exploratory testing, automated end-to-end suites running in CI, cross-browser and device coverage, and regression testing before each release. For a clinic, hospital or diagnostics group, the work is judged on a confirmed appointment that is actually attended. Permission tests per role, audit trail verification and accessibility testing as a requirement rather than a nicety.
What is costing you money today
Data accuracy and access control failures with consequences well beyond a support ticket.
Running ads to a homepage and a phone number, with no way to tell which campaign produced an attended appointment.
What changes once this is in place
Permission tests per role, audit trail verification and accessibility testing as a requirement rather than a nicety.
How healthcare & clinics actually buys
Same-day to a fortnight, driven by urgency and by proximity — most of the search happens on a phone within a few kilometres of the clinic.
- The unit of value
- a confirmed appointment that is actually attended
- The common mistake
- Running ads to a homepage and a phone number, with no way to tell which campaign produced an attended appointment.
- What we do instead
- Booking on the site, call tracking on the number, and attendance fed back as the conversion — with the patient's identity stripped before anything leaves your systems.
What it has to talk to
A build for a clinic, hospital or diagnostics group is mostly integration work. These are the systems we expect to exchange data with:
- Practice management / HIS
- Appointment scheduling
- IVR
- WhatsApp reminders
- Google Business Profile
The words your buyers actually use
Generic service copy loses to copy written in the vocabulary of the vertical. These are the terms that carry intent here, and the ones the pages we build are structured around:
- book an appointment
- doctor near me
- consultation fee
- test package price
- clinic timings
- health check-up package
The rules this sits under
Patient data is sensitive under India's DPDP Act and under HIPAA in the US. Advertising rules restrict outcome claims and, in India, drug and treatment promotion. Never put patient identifiers in analytics or ad platform payloads.
What you get
- Test strategy — What gets automated, what stays manual, what runs per commit versus nightly — written down, so testing is a plan rather than a habit.
- Critical path automation — The twenty journeys that carry the business, automated in Playwright and running in CI.
- API test suite — Contract and behaviour tests on your endpoints, which are faster and far more stable than driving the same logic through a browser.
- Cross-browser and device coverage — Chrome, Safari and Firefox, plus a real Android device matrix across three price tiers.
- Regression suite — Every fixed bug becomes a test, which is the only mechanism that stops the same defect shipping twice.
- Accessibility testing — Automated checks in CI plus manual keyboard and screen-reader passes on the key journeys.
- Load testing — For sale days and campaign launches: find the breaking point deliberately, in advance, rather than discovering it live.
- Bug triage process — One tracker, severity definitions everyone agrees on, and a weekly triage — so the log shrinks instead of accumulating.